Emotional intelligence, often referred to as EQ, is the ability to understand and manage our own emotions, as well as the emotions of others. In the workplace, EQ can have a significant impact on a person's success, relationships, and overall job satisfaction.

1. Improving relationships with...

If it’s the media’s job to evoke emotional responses to drive attention and reaction, it’s the manager’s job to respond with calm communication to steady the boat in the face of conflict.

One way you can approach conflict as a manager is through the lens of negotiation....

If that last interview you had with one of your current employees was before their hire offer, you might be making a critical management error.

Annually, every manager should conduct what we call a consultative interview, sometimes called a ‘Stay Interview’, with each team member.

According to a Spring 2022 Article, U.S. Small Businesses cite inflation as their biggest threat, but we are seeing a surprising reaction to these rising costs.

According to a survey of over 8,000 employed U.S. Consumers, 1 in 5 consumers are considering starting their own business to help...